FAQ
Everything You Need to Know Before You Join the Movement
Have questions about AWGY shipping, returns, or what we stand for?
We believe trust starts with transparency. Here’s everything you need to know before joining the movement.
🚚 Shipping & Delivery
How long will my order take to arrive?
Every AWGY item is made-to-order through our U.S.-based print-on-demand partner. Fulfillment typically takes 2–7 business days for apparel. Once shipped, U.S. delivery takes around 3–4 business days. You’ll receive tracking info via email once it ships.
Do you ship internationally?
Not yet. AWGY currently ships only within the United States. As our movement grows, we plan to expand globally, because the question “Are We Great Yet?” resonates far beyond borders.
What happens if my package is delayed or lost?
If your package is marked as “delivered” but hasn’t shown up, please check with neighbors or your local post office. If it's lost in transit, contact us at info@awgy.store and we’ll investigate with our fulfillment partner.
🔁 Returns & Exchanges
Do you offer returns or exchanges?
Because every AWGY product is custom-made, we do not offer returns or exchanges for buyer’s remorse, incorrect sizing, or change-of-mind. This reduces waste and supports sustainable, intentional shopping.
What if my item is damaged or misprinted?
If your item arrives damaged or doesn’t match what you ordered, email us within 14 days at returns@awgy.store with a photo and order number. We’ll replace or refund it, no hassle, no hoops.
👣 AWGY Steps
How do AWGY Steps work?
Steps are reward points you earn with every order. They're our way of tracking progress together. Redeem Steps for discounts, exclusive drops, and more. Because building a better future should be rewarded.
🎯 Who We Donate To
Where does the donation from my purchase go?
A portion of every AWGY sale goes directly to people and causes affected by the issues we highlight, whether that’s clean water access, community trauma support, or local activism. You can see real stories and impact at awgy.store/pages/impact.
💡 What Does AWGY Stand For?
What does “Are We Great Yet?” mean?
AWGY stands for Are We Great Yet? It’s not just a slogan, it’s a challenge. To ourselves, to our leaders, to our country. We’re not red or blue. We’re for unity, accountability, and truth. Because we’re not great until we all are.
Still wondering something? Message us anytime, we’re real people who actually reply. Or email us at info@awgy.store.